PROGRAM TERMS AND CONDITIONS
Identity Ascension Method Certification Program
Adele Wellness Inc.
Effective: May 19, 2026
These Program Terms and Conditions (this “Agreement”) govern your enrolment in the Identity
Ascension Method Certification Program (the “Program”) offered by Adele Wellness, Inc., an
Ontario corporation (“we”, “us”, or “Adele Wellness”). This Agreement is between you and
Adele Wellness. It takes effect on the date you accept it at checkout. It sets out what the Program
includes, what you’re paying for, what you can and can’t do with what you learn, and how we
resolve things if there’s a problem. Please read it carefully before you accept it and complete
your payment.
The version of this Agreement in effect at the time you complete checkout governs your
enrolment. We may update this Agreement for future enrolments, but any update does not affect
your existing enrolment.
1. THE PROGRAM
The Program is a certification program in the Identity Ascension Method. It includes live
teaching, live coaching, dyad and practicum work, structured assignments, recorded learning
modules, and access to a private participant community. The full schedule and what is included
is described in the materials available to you on the Program checkout page or that we provide to
you before enrolment.
The Program is education and experiential learning. It is not therapy, counselling, medical
treatment, or financial advice. Section 8 sets out further detail on what the Program is not.
Changes to the Program. Dates, format, instructors, delivery method, and the specific seminars,
sessions, or events within the Program may be changed or substituted in our reasonable
discretion. If we substitute content, it will be of equivalent or greater value. Any such change is
not a breach of this Agreement and is not a basis for a refund. We do not guarantee any particular
outcome from the Program.
2. FEES, PAYMENTS, AND REFUNDS
Fees. You agree to pay the Program fees in the amount and on the schedule shown at checkout.
If you elected a payment plan, you owe the full amount of the Program fees from the day you
accept this Agreement. Each instalment is a payment toward that total, not a separate fee for the
corresponding part of the Program.
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Authorization to charge. When you submit your payment information at checkout, you
authorize us to charge your credit card, debit card, or other payment method on the schedule you
agreed to, until the fees are paid in full. Please keep your payment information current. If a
scheduled payment fails or is declined and the failure is not resolved within five (5) business
days, we may suspend your access to the Program. If the failure is not resolved within twenty
(20) business days, the entire remaining balance of the Program fees becomes immediately due
and payable, and we may end this Agreement under Section 13.
No refunds. There are no refunds. Once you accept this Agreement and submit payment, you
owe the full Program fees whether or not you complete the Program, attend the live sessions, or
use any specific part of the Program. If you decide to withdraw, you can stop attending, but the
fees still stand. The only exception is where consumer protection law in your home province or
state gives you a refund right that cannot be waived by contract (see Section 4).
No chargebacks. Please do not initiate a chargeback or payment dispute. If you believe a charge
is incorrect, contact us first and we will investigate and respond. If you initiate a chargeback
without giving us that opportunity, you will be responsible for our costs in responding to it, in
addition to the amount in dispute. This is subject to any consumer protection right that says
otherwise.
Collection costs. If we have to collect a past-due amount from you, you are responsible for our
reasonable costs in doing so, including legal fees.
3. WHY YOU’RE ENROLLING
The Program is a professional certification program. We treat your enrolment as being for your
business or professional purposes, including the development or expansion of your coaching,
therapy, healing, or wellness practice. By accepting this Agreement at checkout, you confirm
that this is the case unless you have told us otherwise in writing before checkout.
If you are enrolling purely for personal reasons and not in connection with any business or
professional practice, please email us at the address in Section 15 so we can note that on file.
4. CONSUMER PROTECTION
If you are enrolling in a personal capacity rather than a business or professional one, consumer
protection legislation in your home province or state may give you rights that override parts of
this Agreement, including parts of Section 2. Where that legislation applies and gives you a right
that cannot be waived by contract, that right prevails. Nothing in this Agreement is intended to
waive or limit any consumer protection right that applies to you and that you cannot waive.
5. OUR INTELLECTUAL PROPERTY
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This is the most important part of this Agreement for both of us. Please read it carefully.
What we own. The Identity Ascension Method, including its frameworks, sequencing,
methodology, processes, terminology, the names “Identity Ascension Method” and “IAM,” and
the related logos and branding (together, the “Method”), is the property of Adele Wellness. So
are all of the written, audio, video, worksheet, and other materials we provide to you for the
Program (the “Program Materials”). Enrolling in the Program does not transfer any ownership
of the Method or the Program Materials to you. You receive permission to access the Program
Materials for your own learning during the Program, and nothing more.
What you may not do. During the Program and after it ends, you may not:
(a) copy, distribute, repost, share, sell, sublicense, or repurpose any of the Program Materials, in
whole or in part;
(b) record, screenshot, transcribe, or otherwise capture our live sessions, coaching calls, dyads,
or community discussions without our written consent;
(c) teach, train, license, or certify anyone else in the Method;
(d) use the names “Identity Ascension Method” or “IAM,” or our logos, in your own business,
marketing, website, social media handles, or services, except under a separate written licence
from us (see Section 6);
(e) deconstruct the Method, repackage it, or build a substantially similar program under a
different name; or
(f) present any part of the Method or the Program Materials as your own work.
Until you are certified, you also may not deliver the Method to clients. That means no
facilitation, no teaching the frameworks, no using the proprietary terminology in your client
work or your content, and no incorporating the Method into existing programs you already run.
During the Program, you may speak about your own experience in your own voice, share
publicly that you are enrolled, and reference that you are studying identity-level transformation
in general terms, as long as you do not use our terminology or frameworks. After you complete
the Program and we have certified you, your rights depend on the practitioner pathway you are
on (see Section 6).
What you may do. The Method draws on bodies of work that are not ours. General principles of
cognitive reframing, nervous system regulation, somatic awareness, attachment, inner child
work, and mindset coaching are not the intellectual property of Adele Wellness. Once you have
been through the Program, nothing in this Agreement prevents you from using the general
knowledge you have developed, or from creating your own original tools, exercises, and content
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in your own practice and under your own brand, even on themes the Program covers. For
example, if you want to design your own money mindset challenge for your clients, you may do
so. What you may not do is copy our specific worksheet, use our specific sequence, or use our
proprietary language. The line is between general field knowledge, which is yours to use, and our
specific named frameworks, sequences, exercises, and materials, which are not.
A breach of this Section 5 is a material breach of this Agreement. Money damages would not
adequately compensate us for the harm caused, and we are entitled to seek injunctive relief and
any other remedy available at law or in equity, without having to post bond or prove specific
damages.
6. PRACTITIONER PATHWAYS
Completing the Program does not automatically give you the right to use the IAM name or
methodology in your business. The pathways are:
Tier 1 – Personal Use. Apply what you have learned in your own life. No use of the IAM name,
frameworks, or branding in your business.
Tier 2 – Informed Practitioner. Integrate the underlying concepts (identity work, nervous
system regulation, subconscious repatterning) into your own practice under your own brand. You
may say you have completed an advanced certification in identity-level transformation. You may
not call yourself “IAM Certified,” use our name or logos, or say you are delivering the Identity
Ascension Method.
Tier 3 (Licensed Practitioner) and Tier 4 (IAM Facilitator). These give you the right to use
the IAM name and methodology commercially. They require a separate written licensing or,
where applicable, employment agreement with us. Nothing in this Agreement gives you Tier 3 or
Tier 4 rights. We will tell you during the Program whether those pathways are available to you
and on what terms.
7. NON-COMPETE
For twelve (12) months after you complete the Program (or, if earlier, after your enrolment
otherwise ends), you will not, anywhere in Canada or the United States, create, market, sell, or
deliver a certification, training, course, mastermind, or cohort program in identity transformation,
mindset coaching, nervous system regulation, somatic work, subconscious repatterning, or any
combination of those, that competes with the Program or that is built on the Method.
What this does not restrict. (a) Services, programs, or offerings that you were already running
or marketing before you enrolled (you may continue to offer them; you may not modify them to
incorporate the Method); (b) your one-on-one coaching, therapy, healing, or wellness work with
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your own clients, provided you respect Sections 5 and 8; and (c) any activity that we have
expressly licensed you to undertake under a Tier 3 or Tier 4 agreement.
If you want a record of your pre-existing services for the purposes of the first carve-out, you may
email us a list at any time before or shortly after you enroll, and we will keep it on file.
You agree this restriction is reasonable to protect what we have invested in the Method and the
Program Materials, and that without it we would not be willing to give you access. If a court
finds any part of this Section overbroad, it should be read down to the maximum scope a court
will enforce, rather than struck out entirely.
8. WHAT THIS PROGRAM IS NOT
The Program is education and experiential learning. It is not, and it does not train you to provide,
any of the following:
(a) medical care, psychiatric care, psychological care, counselling, or mental health treatment;
(b) cognitive behavioural therapy (CBT), psychotherapy, or any other regulated therapeutic
modality. CBT and psychotherapy are regulated practices in Ontario (under the Psychotherapy
Act, 2007) and in many jurisdictions in the United States, and may be practised only by persons
who are independently licensed or registered to do so;
(c) neuro-linguistic programming (NLP), hypnotherapy, or any other modality that may require
licensing, registration, or specific training in your jurisdiction;
(d) nutrition or dietary advice; or
(e) financial, investment, or legal advice.
If you are already licensed to practise in one of these areas, you may continue to do so. The
Program does not expand or change the scope of what you are licensed to do. If you are not
licensed, the Program does not qualify you. You are responsible for understanding and following
the laws and licensing requirements that apply to your practice in your jurisdiction. If you are
unsure, please obtain advice from a regulator or a lawyer in your jurisdiction before offering
services that may fall within a regulated area.
Some Program content addresses sensitive subject matter, including childhood experiences,
attachment patterns, and emotional regulation. If at any point you require professional support
beyond what the Program offers, please obtain that support from a qualified independent
professional.
9. HOW WE SHOW UP
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Conduct. You agree to engage with us, our team, and the other participants with honesty,
respect, and good faith. That includes protecting other participants’ confidentiality (see Section
10), communicating respectfully, not providing medical or psychological advice to other
participants, not misrepresenting your qualifications or the scope of what the Program can
achieve, and engaging with the Program in good faith.
How to reach us during the Program. For questions or concerns that arise during the Program,
please use the private participant Facebook group, or contact our client relations team at
[email protected]. Where possible, bring questions to the group setting so the entire
cohort benefits from the answer, rather than contacting Adele directly between scheduled
sessions.
Engaging with the work. You agree to attend the live sessions to the extent reasonably possible,
complete assignments, and follow the instructions and exercises set out by Adele and other
Program instructors. If you decline to participate, or are unwilling or unable to participate in
Program exercises, assignments, or sessions, or fail to complete instructions issued during the
Program, we may, in our reasonable discretion, suspend or end your participation under Section
13, without refund.
No solicitation or marketing inside the Program. You agree not to distribute marketing
materials during Program sessions, solicit other participants for your own products, programs, or
services, or otherwise use Program time or the participant community to promote your own
offerings. Nothing in this Section prevents you from forming professional relationships or
collaborations with other participants outside of Program sessions, on your own initiative.
10. CONFIDENTIALITY
What is shared in the Program stays in the Program. You will not disclose, share, post, or
distribute any personal information, story, or experience that another participant shares in
coaching calls, dyads, practicums, the participant community, or any other Program setting. This
obligation continues after the Program ends.
You also agree to keep our frameworks, facilitation techniques, business processes, and other
confidential information confidential, both during and after the Program. The only exception is if
you are legally required to disclose something. In that case, please let us know in writing first,
where you can, so we can take steps to protect the information.
We cannot police what every participant does. We are not responsible for another participant’s
breach of confidentiality. Each of us is responsible for our own conduct.
11. RECORDINGS, YOUR CONTENT, AND TESTIMONIALS
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Recording of Program sessions. Our live sessions, group coaching calls, dyads, and practicum
sessions are recorded. We use these recordings for training and quality control, to allow enrolled
participants to catch up on sessions they missed, and to maintain a library of Program content for
the benefit of current and future participants. By participating in a live session, you consent to
being recorded, including your voice, video image, name, and contributions. If you do not want
your video image included in a recording, you may turn off your camera. If you do not want your
voice or contributions recorded, please refrain from speaking during that portion of the session.
Recordings shared with enrolled participants remain confidential within the Program. We will
not publicly distribute any session recording that identifies you without your separate written
consent.
Your content. If you share content with us inside the Program (in the community, on group
calls, or in written submissions), you retain ownership of it. You give us permission to use it for
the purpose of running the Program.
Testimonials. If you provide a testimonial, written or video review, or similar feedback, you
give us permission to use it (together with your name, voice, image, likeness, and business
identity) in our marketing, promotional, and educational materials. If you change your mind,
please email us. We will stop creating new uses immediately and will use commercially
reasonable efforts to remove existing uses within thirty (30) days.
Your personal stories. We will not share your personal stories, homework, or other personal
information publicly without your written consent.
12. CERTIFICATION
We grant Certification based on your completion of Program requirements and the quality of
your participation. Completing the Program does not automatically guarantee Certification, and
our certification decision is final. Certification gives you the rights set out in Section 6, and no
others.
13. ENDING THE AGREEMENT
Termination by us. We may end this Agreement and your access to the Program if:
(a) you breach Section 5 (Intellectual Property), Section 7 (Non-Compete), Section 10
(Confidentiality), or Section 14 (Non-Disparagement);
(b) you fail to pay any Program fees, and the failure is not resolved within twenty (20) business
days;
(c) you decline or are unwilling or unable to participate in Program exercises, assignments, or
sessions, or you fail to complete instructions issued by Adele or other Program instructors;
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(d) your conduct materially disrupts the Program or harms other participants; or
(e) you breach any other provision of this Agreement and, where the breach is curable, you do
not cure it within seven (7) days after we give you written notice of it.
If we end this Agreement under this Section 13, you remain responsible for the full Program fees
and are not entitled to a refund. This is subject to Section 4.
Withdrawal by you. You may withdraw from the Program at any time by writing to us.
Withdrawing does not entitle you to a refund and does not relieve you of the obligation to pay
the full Program fees. This is subject to Section 4.
What happens when this Agreement ends. When this Agreement ends for any reason, your
right to access the Program Materials ends with it. The provisions of this Agreement that by their
nature are intended to survive (including those concerning intellectual property, non-compete,
confidentiality, recordings, testimonials, disclaimers, indemnity, limits on responsibility, and
non-disparagement) will survive.
14. LIMITS ON OUR RESPONSIBILITY, INDEMNITY, AND NON-
DISPARAGEMENT
Limits on our responsibility. To the maximum extent permitted by law, we are not liable to you
for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost
profits or anticipated income, arising out of or in connection with the Program or this
Agreement. Our total liability to you under or in connection with the Program and this
Agreement is limited to the amount of Program fees that you have actually paid to us. None of
this limits any liability that cannot be excluded under applicable law, including liability under
consumer protection legislation that applies to you and that cannot be waived by contract.
Indemnity. If you breach this Agreement, or if your use of what you have learned in the
Program in your own services gives rise to a claim, complaint, or dispute (including a client
claim, a regulatory complaint, or a third-party dispute), you will indemnify us against any
reasonable costs and losses arising out of that matter, including reasonable legal fees. We will
notify you promptly of any matter that triggers this provision.
Non-disparagement. You agree not to make public or private statements that are disparaging or
defamatory toward Adele Wellness, its founders, team, other participants, or the Method.
Nothing in this provision prevents you from making truthful statements in a legal proceeding, in
dealings with a regulator, or in honest direct feedback to us.
15. GENERAL
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Governing law and disputes. This Agreement is governed by the laws of the Province of
Ontario and the federal laws of Canada applicable in Ontario. Subject to any consumer
protection right that provides otherwise, any dispute arising out of or in connection with this
Agreement will be brought in the courts of the Province of Ontario sitting in Toronto. Before
either of us commences a legal proceeding, we will spend at least fifteen (15) days attempting to
resolve the dispute through direct discussion. This requirement does not apply where we seek
injunctive or equitable relief under Section 5.
Notices and contact. For matters under this Agreement, please email us at
[email protected]. We will email you at the address you provided at checkout.
Whole agreement. This Agreement, together with the Program details provided to you on the
checkout page or before enrolment, is the entire agreement between us in respect of the Program
and replaces any prior discussions, communications, or agreements on the same subject matter.
Severability. If any provision of this Agreement is found to be unenforceable, the remaining
provisions continue in full force. The unenforceable provision will be modified to the minimum
extent necessary to make it enforceable. If it cannot be so modified, it will be severed from this
Agreement.
No waiver. Our failure to enforce any provision of this Agreement is not a waiver of our right to
enforce it later.
Independent advice. You have had the opportunity to obtain independent legal advice on this
Agreement before accepting it. You have either done so or chosen not to.
ACCEPTANCE
By clicking “I agree” (or any equivalent button or checkbox) on our checkout page and
submitting your payment information, you confirm that:
(a) you have read and understood this Agreement;
(b) you have had the opportunity to obtain independent legal advice on it;
(c) you agree to be bound by it; and
(d) you are at least eighteen (18) years of age and have the legal capacity to enter into this
Agreement.
Your electronic acceptance is binding from the moment you complete checkout, with the same
effect as a handwritten signature. We will retain a record of your acceptance, including the date
and time and the version of this Agreement that you accepted. A copy of this Agreement is
available for your reference on our website and will be emailed to you on request.